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Payment & Returns

Payment Method
I accept major credit cards such as Visa, Master Card and American Express through PayPal. You don't have to have a PayPal Membership to make payments. The process is easy, secure and fast.

Shipping Method - for Physical/Non-Digital Products
For international order (outside Hong Kong) I ship Registered AirMail Post for the most economical option. However, should you need your Ztampf! a.s.a.p., I can ship it by EMS (Global Express Mail) with additional shipping charges.

Returns Policy

Digital and Downloadable Products
Due to their nature, downloadable products are not refundable nor exchangeable since once you have downloaded them, there is no way I can retrieve them back from your computer. Should you encounter any problem with your downloadables, please contact me as soon as possible. I value my customers satisfaction!

Physical Products/Non-Digital Products
Any non-downloadable purchases may be returned for an exchange or a refund providing that you return them unused in the condition you received, complete with the inner packing box within 1 week of receiving them. Shipping cost are not refundable - sorry. In any case, you can contact me anytime should you encounter any problem with your purchase here.

Happy Ztampf!Shopping!

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