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Payment & Returns

Payment Method
I accept major credit cards such as Visa, Master Card and American Express through PayPal®. You don't have to have a PayPal® Membership to make payments. The process is easy, secure and fast.

Shipping Method - for Physical/Non-Digital Products
For international order (outside Hong Kong) I ship Registered AirMail Post for the most economical option. However, should you need your Ztampf! a.s.a.p., I can ship it by EMS (Global Express Mail) with additional shipping charges.

Returns Policy

• Digital and Downloadable Products
Due to their nature, downloadable products are not refundable nor exchangeable since once you have downloaded them, there is no way I can retrieve them back from your computer. Should you encounter any problem with your downloadables, please contact me as soon as possible. I value my customers satisfaction!

• Physical Products/Non-Digital Products
Any non-downloadable purchases may be returned for an exchange or a refund providing that you return them unused in the condition you received, complete with the inner packing box within 1 week of receiving them. Shipping cost are not refundable - sorry. In any case, you can contact me anytime should you encounter any problem with your purchase here.

Happy Ztampf!Shopping!

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